Effective Date: July 30, 2026
Thank you for shopping with The House of FERAL.
Shipping Coverage
We currently deliver our products across Pakistan.
Order Processing
Orders are typically processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Delivery times are estimates and may vary depending on courier operations and unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, tracking information will be shared via email, SMS, or WhatsApp (where available).
Failed Delivery
If delivery cannot be completed due to an incorrect address or repeated unsuccessful delivery attempts, the order may be returned to us. Additional shipping charges may apply for re-dispatch.
Damaged Packages
If your package appears damaged upon delivery, please notify us within 24 hours and provide photographs so we can assist you promptly.
Contact
For shipping-related inquiries, please contact:
Email: support@thehouseofferal.com